Search results for "User involvement"
showing 10 items of 12 documents
On the evolution of e-Government: The user imperative
2003
Published version of a chapter published in Lecture Notes in Computer Science, 2739, 139-143. Also available from the publisher at: http://dx.doi.org/10.1007/10929179_25 This paper focuses the need for more research on user involvement and the investigation of stakeholders in e-Government initiatives. An investigation of existing work revealed a lack of research on those topics. As e-Government evolves and users mature, the value of their input can increase. The paper discusses the need and potential benefits of this approach. Finally, we suggest that existing stakeholder theory is investigated for adaptation into e-Government settings in order to map the complex body of interrelated stakeh…
Turning experience into expertise : technologies of the self in Finnish participatory social policy
2017
This article investigates the micro-level practices of subject-construction in Finnish participatory social policy. Through a governmental ethnography on projects that invite former beneficiaries to become ‘experts-by-experience’ in social welfare organizations, I discern the possibilities for freedom in the participants’ self-construction. By making use of Michel Foucault’s conceptual tools of care of the self and confession, I illustrate how, contrary to the projects’ emancipatory promise of providing the service users the freedom to reconstruct themselves, the projects entail practices that curb the participants’ way of ‘knowing themselves’. They require the service users to reframe thei…
Children's involvement in the design of game-based learning environments
2008
Osallistuminen teknologian suunnitteluun tarjoaa lapsille arvokkaita kokemuksia. Tilaisuus päästä ottamaan osaa todellisen sovelluksen kehittämiseen kiinnostaa ja motivoi lapsia sekä toimii myös monenlaisten taitojen oppimistilanteena, Tuula Nousiainen kertoo. Lasten osallistuminen osoittautui tärkeäksi myös kehittäjille, jotka paitsi saivat lapsilta runsaasti ideoita, myös kokivat lasten kanssa toimimisen motivoineen työskentelyään.Nousiainen tutki kahta oppimispelisovelluksen suunnitteluprojektia, jotka toteutettiin yhdessä koululuokkien kanssa. Tavoitteena oli tutkia ja kehittää toimintatapoja lapsilähtöiseen teknologian suunnitteluun. Tutkimuksessa muodostettiin monitieteinen lapsilähtö…
Designing Transport Supporting Services Together with Users with Intellectual Disabilities
2020
Transportation is an important yet challenging aspect in terms of mobility for persons with intellectual disabilities (ID). Despite positive implications of designing services with users, persons with ID are rarely given the opportunity to be involved in such design processes. In this action design research (ADR) study we involve persons with ID in the design through observations, photovoice interviews and in a staged, yet naturalistic user enactments on a bus. Our research contributes with design insights on transport supporting services and insights on user involvement of persons with ID in ADR. The three ADR cycles showed that people with ID is a heterogenous group of users and as such e…
Children's Involvement in the Design of Game-Based Learning Environments
2008
Professionals’ views on children’s service user involvement
2021
Purpose Children are gradually attaining recognition as service users and their involvement in service development has been advanced in recent years. This study draws on empirical research in social and health-care services designed for children and families. The purpose of this paper is to analyse how professionals understand children’s involvement as experts by experience. The focus is on professionals’ views and intergenerational relations. Design/methodology/approach The research data comprise 25 individual and 10 group interviews with managers and professionals working in social and health-care services in one Finnish province. The data were analysed using qualitative thematic analysi…
"Phonebloks, or a phone developed by its future users" : user experiences of a forum for a modular phone concept
2016
In late 2013, a project caught my attention as being interesting to me and potentially a lot of others, innovative, and environmentally friendly: a smartphone project called Phonebloks. This timing fitting perfectly with the start of my Master's thesis as well as my personal interests, I observed it to see how it would develop. The official website which was created let users debate in order to decide where this Phonebloks project should go, so I decided to focus my efforts on it. This thesis describes perceptions of users regarding an online forum about a new kind of phone, called Phonebloks. On this forum they can debate about the future of the phone. I based my analysis on research on fo…
‘I Got To Answer the Way I Wanted To’: Intellectual Disabilities and Participation in Technology Design Activities
2021
User involvement in technology design processes can have positive implications for the designed service, but less is known about how such participation affects people with intellectual disabilities. We explored how 13 individuals with intellectual disabilities experienced participation in the design of a transport support application. The study is based on qualitative interviews, photovoice interviews, participant observations, and Smileyometer ratings. A thematic analysis generated the following themes: a sense of pride and ownership, an experience of socialization, and a sense of empowerment. The findings suggest that participation in design activities is a primarily positive experience t…
Users and Relatives Experts (UFE) as a resource in psychic illness treatment.
2016
Taking charge of psychiatric patients represents a complex intervention, aimed at increasing autonomy and quality of life of both individuals with a severe psychiatric symptomatology and their relatives; in particular, psychiatric rehabilitation and psychoeducational interventions, focusing on treatment and relational and social skills, may lead to a decrease in negative effects from the illness. From the experience of a Mental Health Department in Trento, a Psychiatric Service for Diagnosis and Treatment in Palermo launched a project based on the participation of Users and Relatives Experts (UFE) in various activities related to reception, support and self help group. UFE intervention was …
User Involvement and Entrepreneurial Action
2007
Involving users in the innovation process is a subject of much research, experimentation, and debate. Less attention has been given to the limits to user involvement that ensue from specific organizational characteristics. This article explores barriers to the utilization of users’ input in two small companies developing interactive digital applications. We contrast our findings to earlier research involving large companies to identify features of entrepreneurial sensemaking and action that influence the utilization of users’ input. We find that the small companies follow a distinct action rationality, leading to rapid implementation of some user inputs, and defensiveness toward others. Bot…